Salary Currency: Kenyan Shilling
Roles and Responsibilities
Implementing, and instilling in their teams, company policies, procedures, ethics, etc;
Handling customer complaints and queries;
People management: recruiting new staff, training and developing existing staff, motivating and encouraging staff to achieve targets, coordinating staff scheduling and rotas;
Working to ensure standards of hygiene are maintained and that the restaurant complies with health and safety regulations;
Ensuring high standards of customer service are maintained;
Preparing reports and other performance analysis documentation;
Reporting to and attending regular meetings with area managers or head office representatives;
Operational management: organising stock and equipment, ordering supplies and overseeing building maintenance, cleanliness and security;
Financial management: planning and working to budgets, maximising profits and achieving sales targets set by head office, controlling takings in the restaurant
Strategic planning and management: have an overall view of the business and future direction of the business
· Holds a Master degree in a management related field.
· Bachelor’s Degree in Business management or related field
· Proficiency in the use of Microsoft Office suite
· At least five years of progressive management experience
· Experience with hospitality service provision and developing revenue-generating activities.
If qualified and interested in this position please send your CV and cover letter quoting the role ‘Restaurant Manager’ on the subject line by 10th June, 2020.
The Restaurant Manager is responsible for the successful leadership and management of the Restaurants, Wellness Clubs and online shop
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