Safety Tips

We help you stay safe

We combine our robust technology and dedicated team to give you the safest selling and buying experience

General Safety Tips

Check out the product and price – is it reasonable or too good to be true?

DO NOT Pay for any product you haven’t seen. Inquire about delivery & delivery terms before making a purchase or paying for any delivery fee.

DO NOT give out your financial information to anyone

Insist on Inspecting the item to ensure it’s exactly what you want before buying. Only pay when you are satisfied or when the item is delivered.

Safety as Buyer

DO NOT pay upfront for any rentals. Make sure you visit houses/apartments/commercial properties for rent before making any payments. DO NOT pay for any property for sale before doing due diligence.

Carry out background checks on a company before going for an interview. Investigate if they have the vacancy and Verify their website. DO NOT pay any fees for a job application or go for interviews in remote places. DO NOT share your personal details such as bank account number, MPesa details, KRA or copy of your ID.

DO NOT make any down payment before seeing the vehicle. Ensure you are dealing with the right person. Visit the showroom or owner, Inspect the car with a mechanic, agree on payment terms and only pay when satisfied.

Ensure the ad for pets on PigiaMe website has a verified seller badge. All Pets advertisers on PigiaMe should be verified. Do not pay upfront. Consider visiting the owner/business in their places. Only pay when satisfied.

Ensure the car for hire on PigiaMe website has a verified seller badge and the business is verified before contacting. All car hire dealers on PigiaMe should be verified. DO NOT hire from unverified businesses or pay upfront for a car for hire. Visit and meet the owners/business in their offices, inspect the vehicle, agree on terms and only pay when satisfied.

Tips to identify Frauds and Scams

Ensure you upload an accurate image of the item you are selling. Let the images match the price of the item.

Is the seller unwilling to answer relevant questions, or not answering his/her phone?

Are you being asked to pay via unknown payment systems, wire transfer or via upfront payment? Report users who ask payment via unknown channels or methods such as western union, money gram etc.

Is the seller unwilling to use traceable transport methods?

Buy from Trusted Sellers

We encourage you to verify your account as seller and get trust from buyers as a legit business.

Check out the product and price – is it reasonable or too good to be true?

Agree on payment terms, delivery terms with the buyer before releasing the product. Do not rush to ask for pre-pay before delivering the item.

Include an active phone number on your PigiaMe account.

Beware of spam messages. Contacts that are sending you messages mostly not related to buying. Report them to us via our contact channels.

Ensure your phone remains on, in order to receive calls from any potential buyers.

Meet the buyer in an open or public place.

How To Report Fraud & Scams

On all ads below the contact details, there is Report This Fraud where you can click, fill in details and report.If you encounter a suspicious item on our site, you can also send us the advert ID or email to hodi@pigiame.co.ke. You can as well reach us on contact us and someone will respond to the query immediately.

DO YOU WANT TO GAIN THE TRUST OF BUYERS? Become a VERIFIED SELLER on PigiaMe. It's simple! Just call us on +254111026401 to begin your Verification Process. You will then get a VERIFIED SELLER BUDGE within a few minutes on your Business Account and ALL your ads. BE AHEAD OF YOUR COMPETITORS! SELL MORE!

Fraud Hotline

If you encounter a suspicious item on our site, you can also send the advert ID on our Facebook page or send an email to hodi@pigiame.co.ke or you can simply reach us on any of the numbers at the bottom of the page and someone will respond to the query immediately.