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Care Associate

Ad ID
1270503
Posted at
Friday, 16:55
Details
Company Industry
Health care
Work Type
Full time
Job Level
Mid level
Minimum Qualification
Bachelor
Years Experience
4 years
Application Deadline
2019-02-25
Location
Nairobi CBD Nairobi
Description

Our client is a global health service company dedicated to helping people improve their health, well-being and sense of security. The company has almost 40,000 employees who service 85 million customer relationships throughout the world.

Their office in Kenya operates as a “liaison office”, providing administrative support to the parent company in Belgium, in relation with health insurance administration service.

YOUR JOB

  1. You are responsible for the timely sending of all Guarantees of Payments together with your colleagues. The Guarantee of Payment is a confirmation towards the hospital regarding length of admission, treatment and insured amount. To be able to provide this confirmation, the following steps are necessary:
  2. You analyse requests for hospitalisation and you evaluate treatments, the amount and the length of stay depending on the policy.
  3. You have frequent contacts with medical providers and individual insured, mainly by phone, to obtain all necessary information.
  4. You are the focal point of contact for hospitals regarding all their questions related to the Guarantee of Payment.
  5. You save all necessary information regarding the hospitalisations in an internal database.
  6. All our clients and medical providers are internationally located. Therefore you perform these tasks in English and French.

YOUR PROFILE

  • You have a language degree and are fluent in English and French. Knowledge of a third language (German, Spanish or Italian) is an asset.
  • You have an analytical mind.
  • You work in an accurate and independent way.
  • You can work against deadlines.
  • You are stress resistant.
  • You are a team player.
  • You do not need a medical background.

THE OFFER

  1. An interesting job and a broad role in an international growing business.
  2. An attractive remuneration package and excellent benefits.
  3. A dynamic, young and entrepreneurial company culture where initiative is highly appreciated and stimulated.

You are responsible for the timely sending of all Guarantees of Payments together with your colleagues. The Guarantee of Payment is a confirmation towards the hospital regarding length of admission, treatment and insured amount

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