Customer Service & Support Jobs in Kenya

Salary Currency: Kenyan Shilling The Customer Service Officer is responsible for handling client inquiries and end to end process of clearing & forwarding. Gross Salary: 85k Location: Nairobi Contract type: 6 months renewable contract Customer Service Officer Job Responsibilities Carry out all administrative tasks such as data input, processing information, completing paperwork and filing documents. Handle operations of all carriers i.e. Sea, Air, Land for both Imports and Exports. Communica... 

Proven working experience as a real estate agent or real estate salesperson Proven track of successful sales record Ability to work independently combined with excellent interpersonal skills Strong sales, negotiation and communication skills Pleasant and trustworthy Application-oriented IT skills Extremely hardworking Available on weekends We are looking for a professional sales executive with at least 5 years experience in real estate business. 

The Customer Marketing Officer will be responsible for provision and management of Smart customer service levels to Smart customers. This includes value positioning of the Smart offering to maximize return on investment for each Customer. The Officer will be the first point of contact for all their enquiries whilst ensuring they maintain the customer relationship by acting as the interface between the Smart service delivery functions and the customer with the objective of customer satisfaction,... 

Salary Currency: Kenyan Shilling Position: Male Shop Customer Service Attendant (For Retail outlet dealing with men's wear) Employer: A Leading Men's wear Retail Outlet in Nairobi Ref No: SGK-MSCSA-10-2018 Industry: Retail Trade Job Category: Support Town: Nairobi Country: Kenya Qualifications/Requirements: O' Level Certificate. Good knowledge of men's wear fashions and must have a good taste for fashion. Experience: Experience not necessary but those with relevant working experience will have a... 

Job Responsibilities. Take ownership of customers issues and follow problems through to resolution Set a clear mission and deploy strategies focused towards that mission Develop service procedures, policies and standards Keep accurate records and document customer service actions and discussions Analyze statistics and compile accurate reports Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment Keep ahead of ind... 

Salary Currency: Kenyan Shilling Our client, a company specializing in Art & Sculpture is looking for a pleasant Sales girl / receptionist to offer sales services and undertake all receptionist and administration responsibilities. The candidate will be required to work with customers to find what they want, create solutions and ensure a smooth sales process. He/she will be tasked with greeting, serving and advising customers, conducting financial transactions, stock taking, and ensuring that... 

About M-Shule Mobile Education M-Shule is the first adaptive, mobile learning platform in Africa to bring personalized educational tools to primary school students through SMS. Meaning “mobile school” in Swahili, M-Shule’s platform uses artificial intelligence to deliver personalized SMS learning support in Math and English, building students’ concept mastery, exam performance, and confidence. Then M-Shule shares data and insights with their parents and schools to power better instruction and co... 

Salary Currency: Kenyan Shilling Experience • Work experience in clearing & forwarding company Job Responsibilities: • Should be proactive with work • Punctual on Duty • all the sales related activity of the company. • Supporting the field sales team. • Handling operations of all carriers i.e. Sea, Air, Land for both Import and Export. • Effectively communicating with customers in a professional and friendly manner. • Ordering and ensuring the delivery of goods to customers. • Resolving any... 

Responsibilities · Deliver quality service by answering enquiries to customers and direct them to the right station · Maintain proper records of visiting customers in the computer system · To organize transport for customers and Management Staff to authorized destinations · Ensure that employees checking in/out register in the computer system is working properly · Able to take instructions and follow company procedures, rules and regulations Qualifications:- · CV, National ID, K.C.S.E Mean Grade... 

Salary Currency: Kenyan Shilling The ideal candidate will be responsible for transforming Customer Services (Order Creation to Delivery and Return processes) with the aim of placing the Customer at the heart of the business, implementing a culture of world class service excellence and high performance and managing the customer relationship brilliantly. The ideal candidate MUST have a strong track record of managing teams, planning (including manpower planning) and project management skills. Key...