Customer Service & Support Jobs in Kenya

Salary Currency: Kenyan Shilling The Customer Experience Manager will be tasked with setting up and managing the Quality Assurance department and will be expected to develop and monitor the implementation of quality processes and procedures within the company Title: Customer Experience Manager Industry: Sports Betting Location: Nairobi Salary: 150K – 200K Key Responsibilities Develop and drive adherence of quality assurance standards and procedures throughout the organization’s key... 

Salary Currency: Kenyan Shilling KEY ACCOUNTABILITIES/RESPONSIBILITIES 1. Deliver in flight customer service in economy class to set standards for customer satisfaction and loyalty. 2. Maintain proper utilization of company property to avoid wastage and misuse. 3. Implement safety and emergency standards at all times for compliance and corporate safety. 4. Ensure implementation of safety, security and emergency standards at all times. 5. Drive revenue by maximizing onboard sales. 6... 

Salary Currency: Kenyan Shilling · Ensure in-flight customer service is carried out to agreed company standards to meet customer expectations. · Ensure proper utilization of company property to guard against wastage, misuse and damage. · Ensure implementation and adherence of safety and emergency standards at all times as stipulated in the company manuals. · Ensure crew report and document all near misses for management action. · Ensure adherence of company grooming and uniform standar... 

The ideal candidate Must be bright, energetic and an articulate graduate, who will play a role in both content creation and online reputation management, while also being the main point of contact for all inbound customer enquiries. He/She Must have a minimum of one year’s relevant experience candidates with less experience who present sufficiently compelling arguments in their favour will be considered. Key Responsibilities: To act as the main conduit for all inbound customer communication... 

Salary Currency: Kenyan Shilling You’ll be tasked with answering customer questions and need to be able to think on your feet, communicate clearly and effectively, and empathize with customers who are struggling to solve a problem. The company is open to hiring both graduates and people with experience. ABOUT INFLUX Influx is a people-powered business. We're building a company that looks for the overlap between the personal and career ambitions of its staff and the internal opportunities... 

Salary Currency: Kenyan Shilling Reporting to: Technical Directors / M.D Location: Nairobi, Kenya Start Date: Immediately Master Power Systems – A leading engineering and contracting company specialized in designing and executing electrical works, with over 18years experience in this field is searching for a dynamic and experienced Chief Executive Officer, who can handle the family owned construction business, under the direction of the Chairman, and should have the ability to provide... 

Customer Service Standards Ensures that customer queries in the fund are handled promptly; Queue management at all service points to ensure adherence to SLAs Conduct self-assessment in all Risk, Compliance and Audit areas in service delivery to ensure 100% compliance Floor management. Assisting clients in product applications such as Account opening Account Opening Receiving of account opening documents from the Business Development teams. Confirmation of account opening docume... 

Candidates will develop broad skills to support personal growth and organisational success. The responsibilities and qualifications listed below are representative of the knowledge, skill, and/or ability required by our company. A successful employee is motivated, dedicated, and constantly working to deliver a great experience for our internal teams and clients. You must be flexible and excited about working in a fast paced, high performance company. Key Responsibilities: Provide excellent... 

Our client provides health insurance services around the world. They are passionate about helping people improve their health, well-being, and sense of security. They started over 200 years ago and have continued to innovate and expand ever since. They focus on the unique needs of Intergovernmental (IGO) and Non-governmental (NGO) organizations, as well as the needs of multinationals in Europe and Africa. YOUR JOB You are a member of the Integrated Health Team, servicing the International O... 

RESPONSIBILITIES Welcoming customers into the shop. Be involved in stock control and management. Assisting shoppers to find the goods and products they are looking for. Be responsible for processing cash payments. Keeping up to date with special promotions and putting up displays. Stock shelves with merchandise and ensure that they are well displayed. Answer queries from customers. Reporting discrepancies and problems to the supervisor(s). Giving advice and guidance on product...