Customer Service & Support Jobs in Kenya

Salary Currency: Kenyan Shilling \ - Designing Tour Packages and convert Prospect to Sales - Designing and Selling Tour Packages to International Destinations - Convincing the clients through Consultation to Clients on Holiday Plans - Excellent Communication skills are mandatory. - To build value and a close relationship with the clients and establish good business potential - Contacting Global suppliers and Using Online Engines to - Work Out Tour Plan at Optimum Cost - Skills to Combine Sales a... 

Salary Currency: Kenyan Shilling Customer service and satisfaction Making sure all travel arrangements run according to plan and that accommodation, meals and service are satisfactory; Welcoming groups of holidaymakers at their starting point and announcing details of travel arrangements and stopover points; Informing passengers of arrival and departure times at each destination on the itinerary and ensuring that all members of the group are back on the coach before departing from each stop; Ens... 

Key responsibilities Provide speedy information and premium service to Britam customers on products and services while delivering high quality service; Raising service requests within Britam systems such as CRM for issues that can’t be resolved at the 1st line for follow up and resolution in liaison with the back office support; Facilitate upselling and cross selling of Britam products and services through telemarketing; Continuous updating customer records in the systems database as per procedu... 

We are an international non-profit that works in Kenya, Rwanda, Burundi, Tanzania, Uganda, Malawi and Zambia. In these countries, our 5,000+ strong staff serves over 500,000 smallholder farmers and enables them to grow their way out of hunger and poverty. Customer Engagement Officer JOB LOCATION: Kakamega REPORTS TO: Reception Deputy Lead ORGANIZATION DESCRIPTION: Most of the world’s poor are farmers, representing the largest and most uniform group of poor people in the world. One Acre Fund is a... 

SALARY: Commission Based JOB DESCRIPTION Carry clients from one location to another as may be assigned by their immediate supervisor Treat Clients with Utmost respect and dignity Carry out office errands from time to time as may be assigned Requirements: Must be a Kenyan Citizen with GOOD knowledge of Nairobi and its Environs (hotels, residences, road networks, embassies etc.) Must be able to communicate well in English both written and verbal Must have working knowledge of mobile applications... 

Massive Recruitment for a Dynamic Group of Companies Our client, a Mauritian company has made prime Investments in the Kenyan Economy in a number of sectors. These acquisitions are in milling, hospitality and bottling sectors. The company is seeking to recruit for quite a number of positions to consolidate its business and get a market foothold. As a result, they have a massive recruitment for the following open and varied positions in Group Management Office, Milling & Water Bottling and a... 

Department: Operations Reporting To: Operations Supervisor Work Duties and Responsibilities Customer Service Provide client service excellence to applicant: receive applicants and answer to their enquires ; Querying and ensuring applicants provide all required documents as stipulated in the checklist ; Offer Added Value Services (AVS) services to clients ; Confer with applicants (by telephone or fact to face) to provide information about VISA applications ; Advice on applicable visa fees and/or... 

Location: Ruiru Job****Roles and Responsibilities Development, review and implementation of standard operating procedures for front office. Tracking and following-up on all calls, emails and hard copy documents. Provision of reports required from the receptionist. Responding to customer inquiries and complaints and communicating appropriate options for resolution in a timely manner. Linking staff within departments with external clients. Receiving and escalating client’s grievances. Booking room... 

Salary Currency: Kenyan Shilling Welcome guests. Offer check in and check out services. Organize detailed billing and manage payments. Taking reservations via phone and email. Attend to guest enquires and deal with guest complaints. Our client is a 4 star hotel located outside Nairobi. We seek a highly competent receptionist to join the front office team. 

Helping customers with the use of computers and applications. Respond to customers who encounter error messages from accessing sites, emailing or downloading content. Assist customers with downloads, printing, and encoding. Monitoring use of computers to ensure compliance with café policies and applicable laws and regulations. Troubleshooting hardware, terminals and software and connectivity issues. Tracking customers’ time at computer terminals. Reporting improper or illegal use of...