Customer Service & Support Jobs in Kenya

Our Client, a National Cleaning Services Company, based in Nairobi, seeks a Office Supervisor. This position will be a supporting role to the Branch Manager allowing for smooth, efficient and focused customer service. Requirements: • Excellent command of the English language. • Excellent telephone and e-mail etiquette. • Proficient is MS Office – primarily Word and Excel. • Minimum 5 years in Customer focused role. Responsibility: • Management of departmental teams (6 employees) and quality of... 

About M-Shule Mobile Education M-Shule is the first adaptive, mobile learning platform in Africa to bring personalized educational tools to primary school students through SMS. Meaning “mobile school” in Swahili, M-Shule’s platform uses artificial intelligence to deliver personalized SMS learning support in Math and English, building students’ concept mastery, exam performance, and confidence. Then M-Shule shares data and insights with their parents and schools to power better instruction and co... 

Salary Currency: Kenyan Shilling Experience • Work experience in clearing & forwarding company Job Responsibilities: • Should be proactive with work • Punctual on Duty • all the sales related activity of the company. • Supporting the field sales team. • Handling operations of all carriers i.e. Sea, Air, Land for both Import and Export. • Effectively communicating with customers in a professional and friendly manner. • Ordering and ensuring the delivery of goods to customers. • Resolving any... 

Responsibilities · Deliver quality service by answering enquiries to customers and direct them to the right station · Maintain proper records of visiting customers in the computer system · To organize transport for customers and Management Staff to authorized destinations · Ensure that employees checking in/out register in the computer system is working properly · Able to take instructions and follow company procedures, rules and regulations Qualifications:- · CV, National ID, K.C.S.E Mean Grade... 

Salary Currency: Kenyan Shilling The ideal candidate will be responsible for transforming Customer Services (Order Creation to Delivery and Return processes) with the aim of placing the Customer at the heart of the business, implementing a culture of world class service excellence and high performance and managing the customer relationship brilliantly. The ideal candidate MUST have a strong track record of managing teams, planning (including manpower planning) and project management skills. Key... 

Salary Currency: Kenyan Shilling Position: Delivery Section Head (Distribution Supervisor) Employer: A Leading Food Processing and Distribution Company Ref No: SGK-DSH (DS)-10-2018 Industry: Manufacturing Job Category: Supervisory Town: Nairobi Country: Kenya Qualifications/Requirements: Diploma in Supply Chain Logistics or any other related field. CPA section I and II would be an added advantage. Knowledge of continual improvement methodologies, including problem solving tools, is an added adva... 

The role will be in the field of sales concrete products such as concrete roofing tiles, cabro paving blocks, concrete hollow blocks e.t.c Qualifications: 1. Should possess technical know how of concrete products. 2. Should have at least 5 years experience in sales. 3. Should be 30 years and above 4. Excellent communication skills and able to build rapport with clients. 5. High integrity and must be able to command respect from all people. 6. Must be resilient. 7. Ability to liaise with advertis... 

Salary Currency: Kenyan Shilling · Plan and arrange tour packages, excursions, and day trips · Find fare and schedule information · Calculate total travel costs · Book reservations for travel, hotels, rental cars, and special events, such as tours and excursions · Tell clients about what their trip will be like, including giving details on required documents, such as passports or visas · Give advice about local weather conditions, customs, and attractions · Make alternative booking arrangements... 

Welcome to a world where ambitions fly high. From experienced pilots to dynamic professionals embarking on new careers, Qatar Airways is searching for talented individuals to join our award-winning team. We take pride in our people—a dynamic and culturally diverse workforce is essential to why we are one of the finest and fastest growing airlines in the world. We offer competitive compensation and benefit packages. About the Job:In this role, you will lead the reservation and ticketing agents an... 

Welcome to a world where ambitions fly high. From experienced pilots to dynamic professionals embarking on new careers, Qatar Airways is searching for talented individuals to join our award-winning team. We take pride in our people—a dynamic and culturally diverse workforce is essential to why we are one of the finest and fastest growing airlines in the world. We offer competitive compensation and benefit packages. About the Job:In this role, you will lead the reservation and ticketing agents an...