Customer Service & Support Jobs in Kenya

Salary Currency: Kenyan Shilling You’ll be tasked with answering customer questions and need to be able to think on your feet, communicate clearly and effectively, and empathize with customers who are struggling to solve a problem. The company is open to hiring both graduates and people with experience. ABOUT INFLUX Influx is a people-powered business. We're building a company that looks for the overlap between the personal and career ambitions of its staff and the internal opportunities... 

Salary Currency: Kenyan Shilling Reporting to: Technical Directors / M.D Location: Nairobi, Kenya Start Date: Immediately Master Power Systems – A leading engineering and contracting company specialized in designing and executing electrical works, with over 18years experience in this field is searching for a dynamic and experienced Chief Executive Officer, who can handle the family owned construction business, under the direction of the Chairman, and should have the ability to provide... 

Customer Service Standards Ensures that customer queries in the fund are handled promptly; Queue management at all service points to ensure adherence to SLAs Conduct self-assessment in all Risk, Compliance and Audit areas in service delivery to ensure 100% compliance Floor management. Assisting clients in product applications such as Account opening Account Opening Receiving of account opening documents from the Business Development teams. Confirmation of account opening docume... 

Candidates will develop broad skills to support personal growth and organisational success. The responsibilities and qualifications listed below are representative of the knowledge, skill, and/or ability required by our company. A successful employee is motivated, dedicated, and constantly working to deliver a great experience for our internal teams and clients. You must be flexible and excited about working in a fast paced, high performance company. Key Responsibilities: Provide excellent... 

The ideal candidate will be responsible for scheduling maintenance and repair appointments, ensuring that booking in and out procedures are in place and that all documentation requirements are followed. The successful candidate must have prior experience working as a Service Advisor/Warranty Administrator in the automotive sector. Key Responsibilities: Maintaining the scheduled maintenance planning board, ensuring vehicles and ancillary equipment are maintained to appropriate frequencies.... 

Our client provides health insurance services around the world. They are passionate about helping people improve their health, well-being, and sense of security. They started over 200 years ago and have continued to innovate and expand ever since. They focus on the unique needs of Intergovernmental (IGO) and Non-governmental (NGO) organizations, as well as the needs of multinationals in Europe and Africa. YOUR JOB You are a member of the Integrated Health Team, servicing the International O... 

RESPONSIBILITIES Welcoming customers into the shop. Be involved in stock control and management. Assisting shoppers to find the goods and products they are looking for. Be responsible for processing cash payments. Keeping up to date with special promotions and putting up displays. Stock shelves with merchandise and ensure that they are well displayed. Answer queries from customers. Reporting discrepancies and problems to the supervisor(s). Giving advice and guidance on product... 

Salary Currency: Kenyan Shilling Position: Call Centre Agent -Several Positions (For upcoming BPO) Employer: A start up BPO Company Ref no: SGK-CCA --08-2019 Industry: BPO Job category: Support Town: Athi River Country: Kenya Qualifications/requirements: Certificate/Diploma or Degree in Customer Service or related field. Experience: At least 1 year relevant working experience as a Call Centre Agent (Customer Service Agent) in a busy BPO Duties/Responsibilities:... 

Salary Currency: Kenyan Shilling Position: Customer Service Executive (FMCG Company) Employer: A Leading manufacturer of Industrial Paints and Inks Ref no: SGK-CSE-08-2019 Industry: Manufacturing and Distribution Job category: Supervisory Town: Nairobi Country: Kenya Qualifications/requirements: Diploma or Degree in Customer Service or related field. Must have very good business relationship management skills. Experience: At least 3 years relevant working exper... 

Salary Currency: Kenyan Shilling Roles and Responsibilities Using MAL’s internal CRM system, manage technical and Service Support escalations from all service touchpoints (Branch, Call Centre, Social Media, Agencies, Field service, Anti-piracy team, Service Desk etc.) Activate or deactivate customers’ satellite services upon request. Prioritizing and handling escalations as received from different customer touchpoints Carrying out daily system health checks and sharing a report on the...