Customer Service & Support Jobs in Kenya

Closing date: 21st March 2019 SolarNow is hiring a Client Service Officer who will be responsible for the identification of potential SolarNow clients, educating the clients on SolarNow products, sizing of the solar needs and advising the client on which products to get, afterward delivering after sales services for the rest of the duration of the contract with the client. The person will work closely with the credit officers and other support functions to ensure their continuously acquiring new... 

We are looking for a Relationship Manager to build and preserve trusting relationships with our customers. We’ll rely on you to find ways to outperform our competition and maintain our company’s positive image. To succeed in this role, you should be an excellent communicator, able to work with sales and marketing teams and build rapport with customers. We also expect you to be a strategic thinker with an analytical mind and strong problem-solving skills. Ultimately, you’ll maintain strong relati... 

Salary Currency: Kenyan Shilling Industry: Logistics Gross Salary: 30K Responsibilities Carry out all administrative tasks such as data input, processing information, imports and Exports declaration/ customs documentation declaration, completing paperwork and filing documents. Handle operations of all carriers i.e. Sea, Air, Land for both Imports and Exports. Communicate effectively with customers in a professional and friendly manner. Order and ensure effective delivery of goods to customers. R... 

Company Overview Takaful Insurance of Africa Ltd (TIA) is a pioneering and dynamic insurance company offering ethical and innovative products. At Takaful, we recognize that risk is an undeniable part of life. We provide a wide range of risk management and financial security services. The Takaful Concept is based on the principles of togetherness, cooperation and mutual solidarity for all. Founded in 2008 and licensed in 2011, Takaful Insurance Africa is operated on an ethical and moral foundatio... 

REPORTS TO: Assistant manager MUST HAVE WORKED IN A 5 STAR HOTEL POSITION SUMMARY: Directly supervises all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas. Prepare monthly reports and budget for front office department. FRONT OFFICE MANAGER DUTIES AND RESPONSIBILITIES: Participates in the selection of front office personnel. Schedules the front office staff... 

ROLE RESPONSIBILITY: 1. Effective Management of the contract financial performance Drive revenue growth by Identifying new business opportunities in the sphere of operations through an integrated security solutions approach Ensure Organic growth through price increases Demonstrate a thorough understanding of the competitor environment faced by the branch Gross Margin Management Implement cost saving controls Ensure Labour efficiency controls e.g optimal establishment, overtime control, proper bi... 

The Mater Misericordiae Hospital, a leading Health Care provider is seeking to fill the following position: Customer Experience Officer The successful candidate will interact with customers, provide and process information in response to inquiries, concerns and requests about services offered by the Hospital. Main Duties Maintain and promote an efficient and high quality service to all internal and external clients inclusive of patients, their families, clinicians and members of the general publ... 

A debt collector will have to be polite and sensitive towards people while also remaining committed to their purpose and persistent. Excellent communication skills and a sense of urgency are extremely useful to succeed in this task. Duties/Responsibilities Keep track of assigned accounts to identify outstanding debts Plan course of action to recover outstanding payments Locate and contact debtors to inquire of their payment status Negotiate payoff deadlines or payment plans Handle questions or c... 

Reporting to: Call Center Manager Hours: 8:30 - 17:30, Monday- Friday and beyond when required Location: Nairobi Purpose of the position A call center agent is the liaison between our company and its current and potential customers. He/She will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior. Their responsibility is to respond to incoming calls from the customers to take their... 

PRIMARY RESPONSIBILITIES The Client Service Manager will be responsible for: Operate as the liaison/ lead point of contact for any and all matters specific to clients Build and maintain strong long lasting Relationships with our clients Be able to establish a full network within clients organization i.e. finance,operations,logistics Work closely with finance to ensure clients are invoiced on time and debt collection Handle clients requests in efficient, timely manner Maintain communications with...