Customer Service & Support Jobs in Kenya

Trainee Dealers (50 Positions) KCSE- Mean grade of C+ (Plus) and above with C (Plain) and above in Mathematics. Must be between 18 to 26 years of age with valid National ID card. Those with Certificates,Diplomas or degree in any field from a reputable institution are encouraged to apply. The candidate must be ready to work within the Coastal region. IF INTERESTED AND QUALIFIED please submit your CV and copies of certificates. Dealine: 30th April 2018. NOTE: APPLY ONLY IF YOU HAVE YOUR ORIGINAL... 

Customer Service Function · Delivers a positive customer experience for all customers and ensures a smooth execution of the end to end shipment lifecycle by working closely with the customers and internal teams. · Hunts leads and follows up on opportunities for segmented and new customers as well as regular accounts. · Seeks for customers’ feedback about service delivery and fully responsible for customer satisfaction. · Handles incoming customer services queries, issues and exception management... 

Successful candidates MUST be able to work under minimal supervision as the work is realised through results. No salary under probation for the first 3 months but a leading commission of 5% on every successful loan. Required immediately. Duties And Responsibility: Checking customer’s credit ratings with banks Setting up the terms and conditions of a loan Timely and effective collection of all debts and customers payments Negotiating re-payment plans Maintaining contact with clients to ensure inv... 

Trianum Hospitality is a boutique consulting and management firm that operates serviced apartments and boutique hotels. The company is seeking to fill the following position; Reservations / Guest Relations Officer (1 Position) Reporting to the Front Office Supervisor this role is responsible for the following: To ensure that reservations are taken correctly and courteously. To ensure that check-in procedures and payment policy is communicated accurately to the guest. To ensure that all company p... 

First impressions are everything! As a Reception Agent with Fairmont Hotels & Resorts you have the opportunity to provide a welcome experience like no other. Your personalized greeting, care in Guest room selection and knowledge of the hotel will ensure our Guest have a lasting memory of their visit. Hotel Overview: Mount Kenya Safari Club Nanyuki is an exclusive retreat. Situated some one hundred and ninety kilometres to the north of Nairobi, on the slopes of Mount Kenya, it has a reputatio... 

Front Office Manager Providing engaging, sincere, personalized service is one of the ways our Front Office Colleagues and Leaders are turning moments into memories for our guests at Fairmont Hotels & Resorts. Showcase your leadership and interpersonal strengths as Front Office Manager, where you will lead our team of service ambassadors, maximize Front Office operations and ensure exceptional guest service. Hotel Overview: Fairmont The Norfolk Hotel has played a leading role in Kenya's color... 

Loan Officers qualifications: • Minimum age 24 yrs • Diploma and Certificate in a business related field • Good interpersonal skills • Ready to work anywhere in Kenya • Experience in the credit industry a plus Applicants should send their CV via Apply Now Button or deliver a hard copy to any Inuka Africa Branch. Only CVs received by April 30th will be considered. Inuka Africa Ltd is looking for young, hardworking, driven individuals for the positions of Loan Officer. 

Qualifications: · Must have a bachelor’s degree in any related field · Must be 30 years and above · Must have worked in a contact center environment as a Quality analyst, Supervisor or Manager for more than 3 years. Skills: • Excellent oral and written communication skills. • Excellent organization and planning skills. · Report writing skills. • Simple presentation of technical Information. • Patience and confidence. • Self-motivation and the ability to motivate others. • Data center management... 

Salary Currency: Kenyan Shilling Qualifications Academic Qualifications · Diploma in Business Information Technology / Telecommunication and Information Technology / Electrical and Electronic Engineering or a Higher National Diploma in Telecommunication / Electrical & Electronic Engineering or a Minimum 2 years’ Information Technology Installation industry experience. · Extensive certification in Project Management and customer care. Knowledge Requirements Proficiency in Microsoft Vision and... 

Our client is fast becoming a lead in luxury living. They currently operate luxury serviced apartments. Industry: Hospitality Location: Nairobi Gross Salary: 35K Responsibilities for the Guest Relations Officer Job Welcoming guests in a friendly and professional way Addressing and escalating customer complaints Attend to special guests (e.g. VIPs) and answer their inquiries Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) Provide information about ameniti...