Buy & Sell on Kenya's Safest Online Market


Posted at
30. Jul, 11:32
Company Industry
Technology & Communication
Work Type
Full time
Job Level
Mid level
Minimum Qualification
Years Experience
1 years
Application Deadline
Nairobi CBD Nairobi

Duties and Responsibilities

  • Manage multi-site enterprise networks.
  • Manage and maintain technical relationships with the customer and work closely with their technical resources.
  • Create and maintain logical and rational network IT environments.
  • Support network infrastructure and work to deliver client agreed on work packages and objectives.
  • Provide desktop and end user support including training
  • Utilise and develop processes and procedures to monitor, diagnose and solve critical network challenges in the field.
  • Be responsible for maintaining the stability of network communications, and analysing and solving network outages, or routing issues.
  • Define, collect, and publish network operation metrics and service level reports.
  • Employ logical approach in problem-solving.
  • The Field Operations Technician is responsible for the installation, maintenance (both reactive and preventive) and support on the Company's voice, data and telecommunications end user equipment. These networks include radio, fiber optics, LANs (local area networks), FTTx optical network terminals, personal computers and voice and data wireless systems.
  • The systems shall be installed, maintained and repaired in accordance with established standards, service levels, operational processes and applicable work agreements.
  • Shall work with a variety of technologies and maintaining multiple vendor equipment
  • Shall Provide reports, complete requests for new service, and determine methodology for installing of the service

Certification in CCNA, CCNP and Microsoft (MCITP, MCSE, MTA, or MCSA). Bachelor's degree or higher diploma in Computer Science, Information Systems, Engineering, or related subjects At least 1 year of experience in systems, network, and Desktop/ Server support

  • Ability to drive with a valid driver's licence will be an added advantage.

The applicant shall be responsible for offering technical and hands-on solutions on deployment and support of various services and technologies.

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