16. Oct '23, 12:48
Ad ID
5902633
Customer service
Nairobi CBD
Nairobi
Details
- Company Industry
- Human Resources
- Work Type
- Full time
- Job Level
- Volunteer, internship
- Minimum Qualification
- Certificate
- Application Deadline
- 2023-11-16
Description
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Apply for this job
Company mission and value statement
General customer service best practices
Escalation
Conflict resolution
Safety tips
- Don't pay application or interview fees.
- Ensure you meet at an official employment address.
- Do your research and check company background.
- Don't disclose any personal info such as bank account number, MPesa details, KRA or copy of your ID before getting a job offer.
Aisha
Member Since
13. Oct '23
Apply for this job
Company mission and value statement
General customer service best practices
Escalation
Conflict resolution
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