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Procurement & Order Processing Specialist

Posted at
11. Jul, 10:08
Company Industry
Work Type
Full time
Job Level
Mid level
Minimum Qualification
Years Experience
5 years
Application Deadline
Nairobi CBD Nairobi

Procurement & Order Processing Specialist-004K68

Job Purpose

· Manage the Purchase Orders portfolio and customer expectation (MRP execution, shortage follow-up) and manage the needs on lead-time improvement/anticipation coming from CCC (customer care center), product management/marketing or sales/commercial teams.

· Ensure respect of SLA customize in case of need and update yearly.

· Follow and manage the logistic demands and complaints.

· Participate and promote improvements in logistic customer satisfaction, working with all the departments involved: CCC, Transport , Operations , Procurement.

· Manage export documentation to assure the correct export operation.

Principal Accountabilities

· Review the MRP (Materials Requirement Planning) in a daily basis and process Purchase Orders with respective suppliers

· Follow-up of the Purchase Orders lead time commitment and the Service Level - including pro-actively follow up on shortages and pre-shortages (arrange drop-shipments, change in mode of shipment or change in vendor) to shorten lead times

· Correspondent for the Countries Customer Care Centers, Product Management teams or Sales teams in terms of lead-time anticipation and expediting. Contacting the International Distribution Centre (IDC) and OPC (Order Processing Centre) teams to improve delivery dates

· Active participation in the safety initiatives of the sites (Near Miss, BUBACK, I see/I do, safety walk) .Be part and promote the safety culture to achieve the interdependent behaviours.

· Pilot the customers portfolio.

· Complete process since Order entering till order shipped. (EDI, delivery creation, shipment.)

· Pilot the logistics customer’s SIM.

· Monitor the drop shipments

· Prepare set of documents requested by customer (CO’s, Insurance Certificate, Invoices, etc)

· Archive and update in Navision

· Ensure information flow: Lead times, delays, availability stock, blockage at SO / Material level, shipping mode or any other request in logistics as shipping mode

· Pilot Urgencies - critical requests follow up.

· Make the registration of returns.

· Update customizing accordingly customer request

· Inspections by External control.

· Daily KPI’s follow up

· Contribute and collaborate with the internal departments.


Education, Experience, Skills & Knowledge requirement

· Undergraduate degree preferably in Engineering/Business/Procurement

· At least 5 years in end-end procurement process. Preferably FMCG experience

· Prior experience in a multinational environment desired but no Must

· Knowledge of Inventory management concepts: stock, safety stocks, sales forecast, Dynamic reorder point

· Good Knowledge of ERP Systems & Apps literacy;

o MM area: MRP execution, Material planning parameters, articles master data

o SD area: Sales statistics, Sales orders principles (lead-times), MTO or MTS orders,

o Purchase orders: creations and PO and follow up on confirmations (AB/LA messages)

· Strong communication skills, effective in a cross-cultural environment to foster collaboration toward a common goal

· Proven autonomy to manage negotiation path with suppliers

Ability to understand, influence & convince in a matrixial organization

Applications are invited from qualified persons for the above vacant position.

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