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19. Jul, 20:46
Ad ID: 1962524
KES 75,001 - KES 90,000

Sales Operation Executive

Nairobi CBD Nairobi
Anonymous Employer
Company Industry
Work Type
Full time
Job Level
Mid level
Minimum Qualification
Years Experience
5 years
Application Deadline

Salary Currency: Kenyan Shilling

Key Responsibilities

  • Establishes, develops and maintains an excellent business relationship with current customers and prospective customers
  • Organize regular client meetings to discuss their requirements
  • Makes telephone calls, in-person visits and presentations to existing and prospective customers
  • Handling of incoming inquiries, quotations, follow-ups, negotiations and bookings with clients;
  • Communicate and update clients with pending shipments, ensuring that the quality service level promised is conserved during the entire cycle.
  • Develops clear and effective written proposals/quotations for current and prospective customers
  • Expedites the resolution of customer problems and complaints in a timely manner
  • Monitor and report on sales performance analytics
  • Suggest innovative ideas to increase sales and improve customer experience
  • Check data accuracy in orders and invoices
  • Liaise with the Logistics department to ensure timely order deliveries
  • Maintain and update sales and customer records
  • Develop monthly sales reports. Monitor and report on sales performance analytics
  • Communicate important feedback from customers internally
  • Ensure sales targets are met and report any deviations. Stay up-to-date with new products and features

Qualifications/ Requirements

  • Bachelor’s degree in any business related field
  • 3-5 years of proven work experience in Sales Operation
  • Hands on experience with CRM software and MS Office (MS Excel in particular)
  • A good understanding of the various sales performance metrics
  • Excellent organizational and multitasking skills
  • A team player with high level of dedication
  • Ability to work under strict deadlines

How to apply

If you are up to the challenge and possess the relevant experience and qualifications; please send in your CV only quoting the job title ‘Sales Operation Executive’ on the email [email removed]

One of our clients, a premier brand within the Furniture/Timber/ Wood Industry is looking for a Sales Operation Executive

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