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Ad ID: 1933745

Head of Business Development

Nairobi CBD Nairobi
BrighterMonday Consulting
Company Industry
Technology & Communication
Work Type
Full time
Job Level
Management level
Minimum Qualification
Years Experience
8 years
Application Deadline

The role will be responsible for developing long-term business growth strategies; recommending ways to improve operations planning, attending meetings with clients and advisors, and notifying partners of key business developments. S/he will champion the acquisition, growth and retention of customers and sales in all company products. The incumbent will assess business risks by analyzing financial, statistical, and economic data.

Key Measures of Performance

The performance of this role holder will be assessed on the basis of the achievements made on:

  1. Achievement of set revenue targets
  2. Customer acquisition
  3. Customer retention
  4. Customer delight – through a well delivered user experience
  5. New business growth and development
  6. People management – of team to ensure optimal delivery
  7. Supplier & vendor management

Key Responsibilities:

  1. Drive the development and implement business development strategy for growth of Key Accounts in all existing and new products and solutions.
  2. Interpret client needs and propose value adding solutions that address the client’s needs and objectives as well as liaising with the relevant teams to ensure proposed client solutions are developed and monetized.
  3. Propose improvements of the user experience within the existing and new products and solutions.
  4. Lead and develop the implementation of approved product strategies to enhance revenue growth and oversee the development of existing and new products and solutions.
  5. Develop and implement sales and business development plans for Key Accounts and resellers for solutions.
  6. Set up and drive agreed sales targets for the team which involves monitoring of set sales targets and other relevant business KPIs for each sales team member and perform regular sales performance reviews.
  7. Building solid relationships with customers, vendors and distributors, as well as sales and marketing teams.
  8. Developing in-depth knowledge of company offerings to identify profitable business opportunities.
  9. Directing marketing efforts by presenting market research to marketing directors and suggesting strategies to expand market research.
  10. Preparing all documentation required for requests for proposals (RFPs).
  11. Researching emerging trends and recommending new company offerings to satisfy customers’ needs.
  12. Developing and managing strategic partnerships to grow business.
  13. Presenting business or marketing opportunities to company executives and management.
  14. Selecting automation software and software platforms that best meet company needs.


  • Bachelor's degree in Business Administration, Marketing, Finance, or related field; Master's degree is advantageous.
  • At least eight (8) years of proven sales track record plus at least four (4) years in a senior role within a highly commercial environment with demonstrable experience managing sales teams to achieve targets.
  • Experienced in B2B sales, reseller marketing and strategic analysis
  • Good understanding of ICT and ICT platforms is preferred.
  • Strong proficiency in Microsoft Word, Excel, PowerPoint and statistical analysis software.
  • Excellent analytical, problem-solving, and decision-making skills.
  • Exceptional leadership and management skills.
  • Effective communication, negotiation and superior presentation skills, both written and verbal.
  • Strong business acumen.
  • Experience researching market trends, targeting relationships and using proven methods to develop business strategy while retaining marketing partners
  • Excellent organizational skills, with emphasis on priorities and goal setting.
  • Technical skills required to understand and propose products or solutions by focusing on client requirements.
  • Ability to communicate information, whether technical or non-technical to staff members and customers, in a clear and concise manner.
  • Highly influential with the ability to bring together stakeholders.

Ability to positively influence others to deliver business results.

The Head of Business Development is responsible for overseeing the operation of sales growth to SMEs and Corporates Business, increase company revenue by identifying profitable business opportunities

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