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Relationship Manager

Posted at
23. Jul, 07:13
Company Industry
Work Type
Full time
Job Level
Management level
Minimum Qualification
Years Experience
2 years
Application Deadline
Nairobi CBD Nairobi

We are looking for a Relationship Manager to build and preserve trusting relationships with our existing and new customers. We’ll rely on you to find ways to outperform our competition and maintain our company’s positive image.

To succeed in this role, you should be an excellent communicator, able to build rapport with customers. We also expect you to be a strategic thinker with an analytical mind and strong problem-solving skills.

Ultimately, you’ll maintain strong relationships with our company’s prospects and clients to boost our brand and profits in the long-run.


· Develop a Marketing Plan and action its implementation

· Research and prospect high-quality sales leads for prospecting

· Identify key staff in client companies to cultivate profitable relationships

· Understand customer needs and develop plans to address them

· Draft sales proposals and presentations and share with customers

· Upselling and cross-selling opportunities to customers and prospects

· Aim to preserve customers and renew contracts

· Approach potential customers to establish relationships

· Gain solid knowledge of competitors


· Experience in sales or customer service is preferred

· Problem-solving attitude

· Excellent communication skills

· Aptitude for fostering positive relationships

· Teamwork and leadership skills

· Customer-oriented mindset

Building positive relationships with customers; Assisting with generating new business; Identifying opportunities for greater profits

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