We provide quality SMS Services for your business needs. Bulk SMS is the ability to send a short mobile message to large subset of numbers using a unique SenderID Code, which might correspond to your business name, e.g. GORACEIT.
How our team works:
Register a SenderID - We will register a unique SenderID for your business (max. 11 character alphanumeric) to represent your business messages. This typically takes 1 week to come out, and is applied across all the major telco's in Kenya - Safaricom, Airtel, Telkom, and Equitel. Purchase of SenderID is per network, with the most popular one being Safaricom.
Account Provisioning - Our team will provision your account on our cloud servers (Hosted Solution) and provide your team with access to your bulk SMS account. (Our platform supports multiple client account logins with different user priviledges e.g. Admin, Managers, Staff)
Contact/Address Book - We will train your team on how to create Groups, and upload contacts (one-by-one/bulk upload), and then which SenderID to apply to which group when sending/scheduling messages.
Message Scheduling - We will provide you with a platform where you can pre-configure the sending of bulk messages to future dates. The message is automatically triggered and sent out when the preset time clocks up. This can be aligned with your marketing calendar, and content marketing schedules.
Credits/Message Units - We are required to provide OPT-OUT option to your recipient, and therefore every single message you send out will have the OPT-OUT characters appended. This reduces your SMS unit characters down to about 145/sms from the standard 160 char. An SMS units costs Ksh. 1/sms but the rate can go down to Ksh. 0.5/sms based on volume purchased.
Reporting and Analytics - We provide you with access to a reporting section where you can filter out reports based on SMS Units usage, date send, delivery success rates, scheduled messages, etc. You will also be able to access different types of analytical graphs, and usage trends are displayed on the dashboard.
Coming Up - We are currently setting up an Advanced Messaging and Customer Engagement Solution that will enable your business to create personalized moments with your customers. This solution will also be geared to work across multiple channels including mobile messaging.
Setup Costs (SenderID): Ksh. 15,000 + VAT per Network
SMS Units: from Ksh. 0.5 to Ksh. 1 /sms based on volume purchased at a time
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