Salary Currency: Kenyan Shilling
We are looking for Sales Representative to provide excellent customer service and meet sales quotas for our business both at the shop and online posting on our website, Instagram and facebook.
Candidates with strong communication skills who can make customers feel welcome in our company will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role.
Ultimately, you will ensure that customers are satisfied and you will contribute to the profitability of the company.
• Greet and assist customers
• Provide accurate information (e.g. product features, pricing and after-sales services)
• Answer customers’ questions about specific products/services
• Conduct price and feature comparisons to facilitate purchasing.
• Manage returns of merchandise
• Manage online sales on daily basis with accurate reports.
• Inform customers about discounts and special offers
• Provide customer feedback to the Manager
• Stay up-to-date with new products/services
• Will be sent out into the field more to generate sales
• Proven work experience as in electronic gadgetsales of at least 2 years.
• Certificate/Diploma/Degree in a Business with IT course or related one.
• Understanding of the retail sales process
• Familiarity with consumer behavior principles
• Knowledge of inventory stocking procedures
• Basic math skills
• Track record of achieving sales quotas
• Excellent communication skills, capable of building trusting relationships
• Ability to perform in fast-paced environments
In addition to the specific work experience and skills, the candidate should have the personal qualities listed below:
Manage online and retail shop sales in Electronic Gadgets.
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