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Head Housekeeper

Ad ID
1060994
Posted at
24. May, 11:00
Details
Company Industry
Hospitality & Leisure
Work Type
Full time
Job Level
Mid level
Highest Qualification
Bachelor
Years Experience
3 years
Application Deadline
2018-07-08
Location
Nairobi CBD Nairobi
Description

REPORTS TO: General Manager

DEPARTMENT: Administration

DIRECT REPORTS

  • Cleaners
  • Locker room attendants
  • Laundry

KEY CONTACTS:

Internal & External:

  • Departmental Staff

OVERALL PURPOSE:

  • The Head House Keeper is responsible for the cleanliness and hygiene of the public areas including locker rooms, dining / restaurant areas, offices and reception.
  • Management of out sourced cleaning company and sanitary waste management.
  • The Head House Keeper is responsible for all the laundry operations of the club.

KEY MEASURES OF PERFORMANCE

The performance of this role holder will be assessed on the basis of the achievements made on:

  1. Inspection
  2. Timely identification and correction.
  3. Weekly inspection of facilities will be carried out with the management team covering such areas as changing rooms, kitchen, dining hall, in-house chillers and freezers, dry stores, and offices
  4. Identifying the level of pro-activity of cleaners in identifying, planning, and logging and arranging for correction and inspection of completed works.
  5. A daily/weekly housekeeping cleaning schedule roster will be maintained as the basis of its housekeeping management system and performance.

KEY RESPONSIBILITIES

  • Responsible for cleanliness, orderliness and appearance of entire club
  • Ensure that all public spaces are cleaned on a daily bases.
  • Create a cleaning schedule and stick to said schedule that highlights, daily cleaning duties, weekly and month.
  • All rooms must be maintained and set as per the clubs standard.
  • Conduct monthly training
  • Prepare annual housekeeping budget.
  • Maintain par stock of cleaning supplies, linen and uniform.
  • Organize inventory with Accounts and General Store for linen, uniform and fixed assets.
  • Pay particular attention while organizing pest eradication activities.
  • Develop and implement housekeeping systems and procedures.
  • Produce weekly reports for management, highlighting the costs, schedules and effective areas for improvement.
  • The head housekeeper is responsible for working with the procurement department in selecting suppliers.
  • Approval of the functional manual of the department.
  • Carry out any recruitment and training of new personnel.
  • Ensure that personnel operate mechanized cleaning equipment in the correct manner
  • Report any deflects or problems to the maintenance team.
  • Stay with the operating budgets set by the committee.

KEY COMPETENCIES

  • Good communication skills
  • Excellent customer service skills
  • Management and Leadership skills
  • Team player

ACADEMIC & PROFESSIONAL QUALIFICATIONS

  • Degree or Diploma in housekeeping

RELEVANT EXPERIENCE

  • Minimum 2 to 3 years’ experience of which 1 year in a similar role.
  • Strong operational / technical knowledge.

responsible for the cleanliness and hygiene of the public areas including locker rooms, dining / restaurant areas, offices and reception.

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BrighterMonday Kenya
Member Since 8. Mar 1842 Active Ads 7644 Published Ads
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