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Food & Beverage Supervisor

Ad ID
1105308
Posted at
13. Jul, 09:30
Details
Company Industry
Hospitality & Leisure
Work Type
Full time
Job Level
Mid level
Minimum Qualification
Bachelor
Years Experience
5 years
Application Deadline
2018-08-27
Location
Thika Town Central
Description

The successful candidate will be able to forecast, plan and manage all F&B orders, staff and finance. The goal is to maximize sales and revenue through customer satisfaction and employee engagement.

Responsibilities

  • Managing food and beverage operations within budget and to the highest standards
  • Leading F&B team by attracting, recruiting, training and appraising talented personnel
  • Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
  • Preserve excellent levels of internal and external customer service
  • Design exceptional menus, purchase goods and continuously make necessary improvements
  • Identify customers’ needs and respond proactively to all of their concerns
  • Lead F&B team by attracting, recruiting, training and appraising talented personnel
  • Establish targets, KPI’s, schedules, policies and procedures
  • Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork
  • Comply with all health and safety regulations
  • Report on management regarding sales results and productivity
  • To ensure prompt efficient service to our clients,
  • To train staff to provide high standards of service and increase their personal knowledge.
  • To set an example of good grooming, punctuality, friendliness and knowledge.
  • To control labour costs and other related costs as per budget and customer satisfaction.
  • To deal with client concerns and complaints fairly and immediately.
  • To be fully trained in emergency procedures and ensure that the whole team is well conversant with emergency procedures.
  • Any other duties as required.

Able to supervise approximately 30 people.

Requirements

  • Proven food and beverage management experience
  • Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
  • Ability to spot and resolve problems efficiently
  • Mastery in delegating multiple tasks
  • Communication and leadership skills
  • Up to date with food and beverages trends and best practices
  • Ability to manage personnel and meet financial targets

Experience/Background Preferred

• 5 years of Food & Beverage experience in a 3-4 star hotel.

• 1 year of supervisory experience

We would prefer a degree holder (any degree) but a candidate with a diploma and the requisite experience can also be considered.

Location :Thika.

Salary Ksh 60,000

We are looking for a professional F&B supervisor to be responsible for managing all F&B operations and for delivering an excellent guest experience

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BrighterMonday Kenya
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