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Customer Care Support Intern

Ad ID
1268433
Posted at
Thursday, 08:26
Details
Company Industry
Technology & Communication
Work Type
Internship Volunteer
Job Level
Volunteer, internship
Minimum Qualification
Bachelor
Years Experience
0 years
Application Deadline
2019-02-24
Location
Nairobi CBD Nairobi
Description

No. of Vacancies: 1

Responsibilities

  • Attracting potential customers by answering product and service questions; suggesting information about other products and services.
  • Opening customer accounts by recording account information.
  • Maintaining customer records by updating account information.
  • Resolving product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Skills: Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analysing Information, Multi-tasking

Applications to be made to [email removed].

Webhost is looking for enthusiastic customer care support intern to join team.

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