Customer Care Support Intern

No. of Vacancies: 1

Responsibilities

• Attracting potential customers by answering product and service questions; suggesting information about other products and services.
• Opening customer accounts by recording account information.
• Maintaining customer records by updating account information.
• Resolving product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Skills: Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analysing Information, Multi-tasking

Applications to be made to [email removed].

Webhost is looking for enthusiastic customer care support intern to join team.