DEBT COLLECTION SERVICES
We offer professional services in debt collection and debt management to enable our clients concentrate on their core business.
Our specialization is in collection of commercial and consumer debts in Kenya and beyond.
Debt collection to many people is seen an unpleasant and a stressful exercise. It is our cherished duty to collect debts in a professional manner, where extreme care is taken to avoid severing our client’s relationship with their debtors.
Our commitment is focused on improving our client’s cash flow position by reducing the level of bad debts through prompt and effective debt collection services.
DEBT COLLECTION REQUIREMENTS
We design our collection policy that is tailor-made to suit our client’s needs with our focus being an innovative solution provider. We simply make sure you will work with an experienced, ethical and professional team of people. Our debt collection operations are as follows:-
(1) We first arrange for an appointment/meeting with the client to discuss the terms and conditions of the engagement and thereafter sign a debt collection agreement.
(2) After we receive instructions to collect a debt, we ask our client to provide the following information/data/documents.
(i) Amount and origin of the debt, together with correspondences exchanged with the debtor.
(ii) The debtor’s statement of account, L.P.O.s, invoices, delivery notes and other documents relating to the debt.
(iii) Particulars of the debtors including physical location, address, telephone, email, contact person and other relevant information.
(iv) Where the client has meager details on the whereabouts of the debtor. We liaise with service providers like KPLC, NHIF, NSSF, private investigators etc to avail any relevant information for tracing the debtor.
Our commission rates are reasonable and negotiable. They are based on the size/magnitude, age of the debt and the geographical location of the debtor. The commission rates ranges from 10% and above VAT Exclusive for debt amount of kshs. 500,000 and above, debt amount below khs. 500,000 we charge a flat fee of kshs. 50,000/-.
Over the years, dignified debt collectors have managed to establish ourselves in the market place and we have grown to become a leading provider of debt collection services in kenya and east africa.
The Company has a dynamic work force composed of well trained and highly skilled staff not to mention a strong financial and administration structure.
Our staff force comprises of friendly individuals ready to offer free personalized advice while attending to your files and enquiries.
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